Terms & Conditions
Welcome to LUNA! By accessing and using our website or services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.
1. Use of the Website:
- You must be at least 18 years old to use our website or services.
- The content on our website is for informational purposes only and is subject to change without notice.
2. Appointment Booking:
- Appointments can be made through our website or by contacting us directly.
- Cancellations or changes to appointments should be made within the stipulated timeframe, as detailed in our salon policies.
3. Service Payments:
- Payment for services is due at the time of service unless otherwise arranged.
- We accept various forms of payment, and all transactions are processed securely.
4. Salon Policies:
- Clients are expected to adhere to our salon policies, including hygiene standards and respectful behavior towards our staff and other clients.
5. Gift Cards:
- Gift cards are non-refundable and must be presented at the time of service.
- Lost or stolen gift cards will not be reissued.
6. Intellectual Property:
- All content on our website, including but not limited to logos, images, and text, is the property of LUNA and is protected by copyright laws.
7. User Conduct:
- Users are prohibited from engaging in any activity that may disrupt or interfere with the functionality of our website or services.
8. Privacy:
- Our privacy policy governs the collection, use, and disclosure of personal information. By using our website or services, you consent to our privacy practices.
9. Changes to Terms:
- LUNA reserves the right to update these terms of use as needed. Any changes will be effective immediately upon posting on this page.
10. Termination of Services:
- We reserve the right to refuse service or terminate appointments if a client violates these terms of use or engages in inappropriate behavior.
11. Contact Information:
- For inquiries or concerns related to these terms, please contact us at [your contact information].
Thank you for choosing LUNA. By using our services, you acknowledge that you have read, understood, and agree to these terms of use.
Cancellation Policy
It’s important to understand that when forgetting or canceling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments through Boulevard are subject to the following terms:
If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged for the scheduled service(s).
Appointments that are booked within the 24-hour period are still subject to the cancellation policy
Any appointments canceled the same day will be charged 50% of the services
Guest Policy
At LUNA, we strive to maintain a serene and relaxing environment for all our valued clients. To preserve the tranquility of our upscale boutique salon, we kindly request that appointments be made for individuals aged 10 and above. This policy is designed to ensure a peaceful and enjoyable experience for everyone. We appreciate your understanding and look forward to pampering you at LUNA